Ep 477: Working With The Right Title Company, My Title Company Of Texas

In this conversation, the Hivemind Speaks to their Title Company to discuss the importance of generosity, transparency, and respect in their business dealings, emphasizing how these values contribute to their success. They highlight instances where their kindness and patience have been tested by difficult situations and aggressive interactions, yet they remain committed to treating people well and solving problems collaboratively. A specific story shared involves handling a challenging real estate transaction with a rude client, showcasing their dedication to maintaining professionalism and their policy of not tolerating disrespect towards their team. The discussion concludes with a reflection on the significance of valuing and supporting each other in the business community, reinforcing their belief in treating people as they would like to be treated and the impact of these principles on their work and relationships.http://mytitlecompanytx.com/ Text 📱 210-972-1842 Text 📔 "Course" to learn how to make 6 figures on one land deal. Text ✴️ "Hive" to get added to weekly meetings. Text 🍎 "Apple" to schedule a 1-on-1 call with Anthony & Daniel. Text 🛬 "Land" to join The Million Dollar Land Mastermind 🔍 Need Inbound Real Estate Leads. https://www.hiveleads.io/ 🔍 Follow Us on YouTube https://www.youtube.com/channel/UCbulcrC4WbOy5Fzu0eWzNVQ/?sub_confirmation=1 🔍 Follow Us on Instagram https://www.instagram.com/hivemindcrm/ 🔍 Check Out https://www.hivemindcrm.io/ 🔍 Check Out Our Land Mastermind https://www.milliondollarlandmastermind.com/landmastermind 🔍 Pick Up All Event Recordings here. https://thehiveislive.com/recording 🔍 Follow Us on TikTok https://www.tiktok.com/@hivemindcrm?lang=en 📍Join the FB Group https://www.facebook.com/groups/137799891494707 📍 Check us at Join Us! https://thehiveislive.com/ Help support the show. https://anchor.fm/hivmindcrm/support

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Transcript

and I thank

you I I think uh something about this

business that you don't expect is is is

we are sometimes too generous and we we

tend to stick our necks out for people

and sometimes it bites you in the butt

but it's part of the game and but you

know we're not going to change who we

are we're going to continue to be

generous I think you are extremely

generous and I think you I think the

reason this team is successful in my

opinion just as a human is because

you don't just look at it as a deal you

I mean you do do your comps and you do

figure out if you're going to make money

I mean we're not a nonprofit

organization absolutely we have to all

make money to live um but you put

another layer on it I see it and I get

so frustrated sometimes because I think

you're being so nice you know we being

too nice is like you sure you should do

that you want to do that I mean I do I'm

I'm like no I believe in grace yeah and

you shown us a lot cuz you've done a lot

for us you know yeah I I want to say

this and be totally transparent I tell

people all the time you only get what

you get with me but I feel like we try

to treat everybody the same but I have

to be honest Anthony when you call we

make sure it's taken care of yeah I feel

it because you do the same for us Y and

I don't I mean I know that y'all work so

close together you have the same

mentality but you know what he did did

one day he came in to help me cuz my

foot was hurting um and I was talking to

a client or an agent that was working on

a deal of his and she was being a little

aggressive

nasty and she had been a little

personnic the entire time but we got it

to the closing table it was a little

trick tricky One MH but I would say it

didn't take someone overnight to mess up

their title so it's not we can't fix it

overnight yeah it's it's like a Pac-Man

mentality one bite at a time you know

but she she was um she was she was just

a special nugget well Anthony came in in

and I took the call and he heard her

through the phone her voice and I was

like well yes it's taken care of we

haven't funded we need to get the

original papers back here which which we

had already notified everybody um and he

just came up and took the phone and he

told her tell your buyer they're done

we're not selling it to them and I'm

like and were were you there Olivia you

were there right and I'm

like and I'm just sitting there and

trying not to panic right said anything

we wanted to say yeah then literally

he's like no you don't talk to people

like that what's wrong with you you know

what you're not happy with it tell

yourbody he's done and she goes well

hold on I didn't say that and he goes

well I said it right now so we're going

to end this call and I'm like what what

are we doing what's going on here man

cuz I I heard how i rate and the way she

was talking she was being so ugly and

I'm like wow that's a pretty rude

customer and then I was like wait a

minute is that my is that us and she's

like oh yeah that's your deal oh hell no

no cuz my Golden Rule since I started

coming here is I've always said the same

thing I said if any customer client

anybody is rude to you guys you have my

permission to immediately fire them so

when I heard that I was like that was

about 10 times the tone that I would

already fired at level one they were at

10 so I got on the phone and I was like

hey tell your buyer not to close how

about that you know like we're done I

was like you don't talk to people like

that he did like you're are you're

you're attacking me and I'm like you're

attacking everybody in this office tell

your buyer not to close well I didn't

say he wasn't going to close and stop

wasting these people's time like and and

I okay and then then I get then he goes

he goes she goes I'm not even call for

you I'm talking to Teresa and I'm

like so he gave me the phone back and I

said okay he goes she goes that was

unacceptable and I said

well it is what it is I mean hey you

can't say it but I can like we love our

people we we treat everybody amazing we

we overpay we do everything that we can

we don't deserve to be treated like that

honestly van that's why when y'all call

or when someone reaches out I mean we

get back to everybody our joy in life is

to to try to answer as many calls as we

can a day but you there's only so many

hours in our days and we try to answer

every email or at least like hey we got

your email we're working on it yeah so

but when we see Anthony or a member of

his team you know we we think Andrew is

really nice too you know when when he

calls and stuff we just answer it real

quick because they're normally it's like

hey this is what we need what do you got

and we're like blah blah blah blah here

it is boom and we're done yeah it's just

that quick but that's kind of one thing

that is good to tell the clients

is the old thing that we were raised by

right treat people like you don't want

to be treated that's it it's so simple

there's already enough problems in

business as a whole we don't we don't

need we don't necessarily need to bring

down more stress that's unnecessary I

think I think every day every day we

deal like you deal with your own issues

and we deal with our own issues on

different sides and as long as

everybody's working on the same goal we

don't need to fight over it no and just

a lot of transparency Olivia and I say

that all the time we we go to solve a

problem and then we get it solved and we

hear oh by the way that was not even

that one that one's already this is what

we really wanted to get to and we're

like just be

transparent tell us what what our what's

going on I mean we we have privacy rules

anything that goes on with any deals of

yours or anon's I can only talk to you

and Anthony Anthony's had me call him

say hey this guy's calling me and they

say he works for you I've never talked

to him and Anthony goes through all the

credentials make sure TR he goes you're

clear and then I'll call the person back

so privacy's a big issue with us yep so

I just if they just just tell us the

truth we help them figure it out or tell

them the best way to get it figured out

but I mean I'm glad yall are here this

will be great for my Tuesday title talk

because my Tuesday title talk was we

talk about something that's happened on

one of our files and how it got

solved and I started doing this and I I

know Anthony knows I don't know if you

know we started I started doing this

because I got a little upset with all

the gurus that were all over Facebook

yeah telling everybody stuff but no

offense Daniel no not you iist I

actually listen to you yes if it if it

if it was something you said I would

have private messaged you hey call

me you know we got some edits to your

script I won't I won't say you know

something live but you've been really

good I literally wake up like at 2 and 3

in the morning Olivia and I'll go and I

see if I see one of y'all are on on your

podcast or something I'll stop and put

my airpod in so I don't wake up my

husband and I I'll listen to it because

that's how we learn absolutely everybody

learns feet to the fire but if you got a

minute for my Tuesday ti: talk I'd like

to talk one that you and I soled MH um

to show you that it takes a while

sometimes to get a deal to the table but

just keep in mind nobody gets paid no

one gets paid till the deal's done until

the deal's done and Anthony and his team

brought us a one in um it was land land

and mobile homes I think but the mobile

homes weren't being transferred they

were we were just going to do the

land oh my gosh it was a pretty messy

property figuratively and every it's

been a year right a year just just over

a year supposed to close last Christmas

like and she she had a lease on the

property for

a was it something she had was it a

mobile phone oh oh There was Tower cell

tower cell tower and so then the cell

tower people paid her off or bought it

or something or she paid her mhm well

she was promising us that she was going

to take that money and pay off some of

these lens that were on the property

yeah um and at first she did not but

then these guys just had a you know

Heart to Heart about how life Works um

and they got paid off and then we

updated our commitment which again can't

happen overnight um but we got it

updated and then the mother left

somewhere and there were kid it was just

there were so many people on that

property we're not sure who was living

where or what little Hut they were in or

what it was a circus it's probably still

have a

circus between all of us sitting here

and all the people behind my doors that

do all the work I just get to see in

front of a camera and they got it done

done and we're cleared the lens have

been all cleared yep she's now back in

town um because she's a little

traveler um and so we're we're going to

reach out to her today again and see if

we can sink up and and get this deal

closed I think yeah that's something

that you guys bring to the table I think

is that that diligence and not giving up

on files like even when I'm ready to

give up on something right like I think

I've only worked one other deal that

went over a year so for you guys to

stick with it I feel bad I'm like I want

to make the money after all that effort

but well you always offer to pay us but

we are pregated by the state of

Texas but you do make us feel good

knowing our value

yeah just like everybody that works here

including me when they tell me something

like oh T it's good that you did that or

I say Olivia I appreciate you being here

valuing people absolutely and I think I

I know myself and all of us

here again I'm going to say this but no

one start emailing me thugly things we

don't roll our eyes when we know you're

on the

phone or we you know if I get emails

from you I we answer them but I think

that's one thing we want to get across

it was a tough deal to do but with the

help of the team ours and we'll just

call you holy land and high mind people

we got it and we're going to get it

closed probably not this week because we

have to get with her schedule U but

although I say this is she calls me back

and tells me she can close tomorrow I'm

going to wear a different hat and we're

going to be

closing again Texas is a great place to

live we love it yeah um we we love our

people and we love our town we are

locally

owned by

me and small title company with a big

heart and I will tell you this we will

continue to work as hard for both of

y'all and your whole team and anyone

else that walks through this

door hit us up

Facebook Tik Tok Instagram hit them up

you won't be sorry thanks for listening

to us shoot the

breeze hey if you have any deals you'd

like to submit to The Hive mine and our

team go to Hive bc. it's actually The

Hive Buyers Club submit your deals and

we can hopefully dispo your deal for you

have a great

day

Ep 477: Working With The Right Title Company, My Title Company Of Texas

Daniel Esteban Martinez

Anthony Gaona